Payment Policy

Nikipie Payment Policy

Nikipie is committed to maintaining the highest security standards to protect our customers' payment information. We fully comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure the secure processing, storage, and transmission of payment card data. We accept the following payment methods:

  • American Express
  • Apple Pay
  • Mastercard
  • Visa

For transactions, we utilize third-party payment processors to securely handle payments. We do not store or collect your payment card details. Your payment information is provided directly to our trusted third-party processors, who comply with PCI-DSS standards set by the PCI Security Standards Council. These standards ensure the secure handling of all payment information.

1. Secure Transactions

We ensure the confidentiality and integrity of your payment information by using secure, encrypted channels for all transactions performed on our website.

2. PCI Compliance Assurance

Nikipie adheres to PCI DSS, a collection of security standards crafted to safeguard sensitive payment data. Regular security audits are performed on our systems to ensure PCI compliance.

3. Data Encryption

To protect your payment information while it's being transmitted, we use industry-standard encryption technology, aiming to prevent unauthorized access and guarantee the confidentiality of your personal and financial information.

4. Tokenization

To enhance security, Nikipie uses tokenization, which substitutes a unique identifier (token) for sensitive cardholder data. This practice ensures that your actual payment details are not stored on our servers.

PAYMENT TERMS AND CONDITIONS

We accept the following credit and debit cards:

  • American Express
  • Apple Pay
  • Mastercard
  • Visa

1. Order Confirmation

Upon completing a purchase on Nikipie, customers will promptly receive an email confirming their order and providing comprehensive details of their transaction. This email is a trustworthy confirmation that the transaction was completed successfully.

2. Payment Authorization

Payment will be authorized at the time of order placement. Orders will only be processed and shipped after successful payment processing.

3. Failed Transactions

In order to ensure accuracy, customers are advised to carefully review their payment data if a transaction encounters issues. Should challenges persist, please reach out to our customer support team for prompt assistance.

4. Currency

Prices listed on the Nikipie website are in European Union currency (EUR).

5. Refund Policy

For details on the requirements and procedure for claiming refunds, see our Refund Policy.

6. Payment Disputes

Customers experiencing concerns or disputes related to payments are urged to promptly reach out to our dedicated customer support team. At Nikipie, we are devoted to efficiently addressing and resolving payment-related issues to ensure customer satisfaction.

7. Changes to Payment Policy

The Payment Policy may be changed at any time by Nikipie, and any modifications will be effective as soon as they are published on the website. By completing a purchase on Nikipie, you signify your agreement to abide by the terms and conditions specified in this Payment Policy.

Contact Information

Brand/Store Name: Nikipie

Customer Support: 24/7

Business Operating Time: 9:00 AM to 4:00 PM (Monday to Friday)

E-Mail: support@nikipie.store

Phone Number: +49 160 8478141

Physical Address: Gabelsbergerstraße 12, 35398 Gießen, Germany