- Returns and Refunds: Customers in Germany and the United States have 30 days to request a return if items are unworn, with tags attached, and in the original packaging. Refunds are processed within 10 business days once approved.
- Customer Support: Available 24/7, with a dedicated contact line and email for order inquiries and support.
- To read detailed description, Click Return and Refund Policy.
- Shipping and Processing: Orders are processed within 1-2 business days with free shipping (8-12 business days for Germany, 5-8 business days for the U.S.). Nikipie will notify customers of any delays.
- Shipping Carriers: Orders are delivered by DHL Express, FedEx, and UPS.
- Tracking & Cancellations: Tracking details are emailed upon shipment (may take 24-48 hours). Cancellations are possible before dispatch(1 to 2 business days after ordering); reach out to support@nikipie.store for assistance.
- To read the full policy, click Shipping Policy.
- What is Nikipie? – A brand offering stylish and comfortable apparel like T-shirts, tops, and sweatshirts.
- Where is Nikipie located? – Gabelsbergerstraße 12, 35398 Gießen, Germany.
- How do I contact Nikipie? – Email support@nikipie.store or use the Contact Us page.
- What is the total delivery time? – 8 to 12 business days for Germany and 5 to 8 business days for the United States after placing your order.
- Do you offer free shipping? – Yes, free shipping on all orders.
- What payment methods do you accept? – American Express, Apple Pay, Google Pay, Klarna, Maestro, Mastercard, Union Pay and Visa.
- What is your return policy? – 30-day hassle-free returns. Visit our Refund Policy for details.